Author: Deborah Hinderer Sova
Deborah Hinderer Sova has worked in the computer industry for over 20 years, having conducted dozens of usability evaluations using a wide variety of methodologies. She has evaluated software and website usability for clients in many industries including financial, medical, bibliographical, wireless, multimedia, enterprise software, security, and insurance.
Before rejoining Tec Ed after a three-year hiatus, she was principal consultant for Sova Consulting Group. She has also worked as a usability specialist for the Nielsen Norman Group, Optavia Corporation, American Express Financial Advisors, and Compuware Corporation.
Deborah has trained other usability specialists and clients in the art of recruiting, and has presented papers and participated on panels and progressions on recruiting and other usability-related subjects. She co-authored with Jakob Nielsen an NN/g report titled 233 Tips and Tricks for Recruiting the Right Users as Participants in Usability Studies.
Deborah has presented papers on usability related topics at the national conferences of UPA, STC, ErgoCon, and IPCC and is currently the Idea Markets Co-Chair for the UPA 2005 conference. She holds Bachelor and Master degrees from The University of Michigan.
Email: deborah@teced.com
www.teced.com
Articles by Deborah Hinderer Sova
Winning With Rapid Development: Incorporating Customer Needs into Fast-Paced Web Design
