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Author: Karen Ziech

Title
Performance Technologist  - Information Products & Training, Lucent Technologies

Karenziechphoto

  • Masters in Human Performance and Training from Governors State University
    in IL.
  • 10 years as a Performance Technologist, mostly in telecom.
  • 8 years at Lucent Technologies, mainly in documentation, training, and
    process design. Primary area of specialization is around confirmation of the
    user experience through user and task analysis, various design activities,
    usability testing and other validation activities.
  • Former Sr. Member of the STC, Chicago Chapter
  • Member of Lucent's Usability Special Interest Group (USIG)
  • Prior to her Performance Technology career, Karen was a "professional volunteer" doing group and community development work for many years while raising her children.

Articles by Karen Ziech

Case Study: Promoting Usability at Lucent Technologies - Part 1
Case Study: Promoting Usability at Lucent Technologies - Part 2

January 02, 2005 in Authors |

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Milwaukee Professional Organizations

  • eInnovate
    eInnovate is Wisconsin's premier association for high-tech professionals.
  • MilwauCHI
    MilwauCHI is the local chapter of the Association for Computing Machinery's Special Interest Group on Computer-Human Interaction.
  • Milwaukee Macromedia Users Group
    Meetings are held monthly at various locations in the greater Milwaukee area.
  • WI Chapter of the STC
    STC-WI serves Technical Writers, Graphic Artists, and other technical communication professionals throughout Wisconsin, especially in the Southeastern area of the state.