Title
Performance Technologist - Information Products & Training, Lucent Technologies
- Masters in Human Performance and Training from Governors State University
in IL. - 10 years as a Performance Technologist, mostly in telecom.
- 8 years at Lucent Technologies, mainly in documentation, training, and
process design. Primary area of specialization is around confirmation of the
user experience through user and task analysis, various design activities,
usability testing and other validation activities. - Former Sr. Member of the STC, Chicago Chapter
- Member of Lucent's Usability Special Interest Group (USIG)
- Prior to her Performance Technology career, Karen was a "professional volunteer" doing group and community development work for many years while raising her children.
Articles by Karen Ziech
Case Study: Promoting Usability at Lucent Technologies - Part 1
Case Study: Promoting Usability at Lucent Technologies - Part 2
The writer of themue.blogs.com has written a superior article. I got your point and there is nothing to argue about. It is like the following universal truth that you can not disagree with: If aliens really wanted everyone to know about your abduction, they would go on the Jerry Springer show I will be back.
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